March 30, 2020

Important information for the MSJC community.
Learn More https://www.msjc.edu/coronavirus/

March 13, 2009

This page appears when the primary MSJC website is down when network, power, natural disaster, or another event causes a service disruption on the Mt. San Jacinto College Campus.

If the usual MSJC website is unavailable, MSJC students, faculty, staff and community members can find updates and information here.

For further information, contact the MSJC Information Technology Helpdesk by email at helpdesk@msjc.edu.

July 27, 2020

MSJC has a scheduled system maintenance for district services on Thursday 7/30/2020 between 3:00am and 8:00am.  During the outage San Jacinto Campus (SJC), Menifee Valley Campus (MVC), and a majority of MSJC‘s technology services will be intermittently unavailable.

During the planned outage window, users will experience a service interruption to the following primary services:

• EagleAdvisor (ea.msjc.edu)
• Canvas (msjc.instructure.com)
• MyMSJC Account Management (login.msjc.edu)

You may still continue access the following services:

• Institutional Website (www.msjc.edu)
• Instructional web server services
• Instructional Remote Desktop Services RDS (apps.msjc.edu)
• Student Email: (student.msjc.edu)
• Faculty / Staff Email (outlook.office365.com)

Other web services could be unavailable during this time for intermittent intervals due to the maintenance.

June 30, 2020

UPDATE: 7/5/2020 3:30pm

As of 3:30pm on 7/5/2020, access to Canvas, Self-Service, and EagleAdvisor has been restored. Users should no longer be receiving errors such as ‘a general failure occurred – please contact the administrator’ when logging in to Canvas, Self-Service, and EagleAdvisor.

UPDATE: 7/5/2020 12:00pm

MSJC’s system maintenance has extended the system maintenance until 2:00pm on 7/5/2020.

ORIGINAL MESSAGE:

MSJC has a scheduled system maintenance for district services on Sunday 7/5/2019 between 6:00am and 10:00am.  During the outage San Jacinto Campus (SJC), Menifee Valley Campus (MVC), and a majority of MSJC‘s technology services will be intermittently unavailable.

During the planned outage window, users will experience a service interruption to the following primary services:

• EagleAdvisor (ea.msjc.edu)
• Canvas (msjc.instructure.com)
• MyMSJC Account Management (login.msjc.edu)

You may still continue access the following services:

• Institutional Website (www.msjc.edu)
• Instructional web server services
• Instructional Remote Desktop Services RDS (apps.msjc.edu)
• Student Email: (student.msjc.edu)
• Faculty / Staff Email (outlook.office365.com)

Other web services could be unavailable during this time for intermittent intervals due to the maintenance.