Mt. San Jacinto College

SYSTEM: Unplanned Internet Outage

August 5, 2018

UPDATE (8/5/18 2:40pm): Technicians for the utility company are onsite installing new fiber optic cabling. Current estimates indicate internet services will be restored for MSJC by 6pm.


MSJC is experiencing an unplanned internet services outage as of Saturday, 8/4/2018, at 5:15 pm PST due to a car accident that severed fiber optic communication lines in the San Jacinto area.  Information Technology staff are working with MSJC’s internet service provider to restore access. The following primary web services are unavailable during this outage: Institutional Website (, EagleAdvisor (, Canvas (, MSJC Account Management (, and Faculty/Staff E-mail.

For further information or questions on this outage contact the IT helpdesk at (951) 639-5344 or by email

Welcome to the Backup MSJC Website

March 13, 2009
This page appears when the primary MSJC website is down when network, power, natural disaster, or another event causes a service disruption on the Mt. San Jacinto College Campus.
If the usual MSJC website is unavailable, MSJC students, faculty, staff and community members can find updates and information here.
For further information, contact the MSJC Information Technology Helpdesk by email at


SYSTEM: Unplanned Authentication Outage

August 14, 2018

Between 4:13 PM and 4:47 PM on 8/14/2018, MSJC experienced an outage of the authentication system MyMSJC Account Management. During this time, users were not able to sign on to Canvas or EagleAdvisor, but if they were already signed in, they would have been able to continue using those services.